K3 is an IT partner that helps businesses and public sector organisations across the Nordics accelerate and innovate through technology. They work in teams alongside their customers to create a simpler everyday life through IT.
How Upsales helps K3 grow faster
1. From heavily customised CRM systems to a platform that doesn't require maintenance
"We worked with various customised CRM systems for a number of years, systems we had tailored to a very high degree. We found it challenging to keep them updated, developed and current. We wanted to spend less time maintaining systems and more time on our customers."
K3 previously worked with CRM systems that had been heavily customised, creating an ongoing burden to keep them updated and current. With Upsales, that burden disappeared - and the resources could be redirected to growing the business.
2. Billing, contracts and subscriptions in one system
"Upsales solves our problems when it comes to both billing and keeping track of our customers' contracts, subscriptions and recurring agreements."
K3's customers have long contracts and licences that run monthly, quarterly, annually or over multi-year periods. The combinations are many. With the subscription management feature in Upsales, they keep track of everything and ensure accuracy.
3. Two-way integration with Visma
"The integration between Upsales and Visma ensures that orders are synced and transferred for billing. It happens by default through a standard integration, which is really great."
Orders sync automatically to Visma for billing, and other invoicing syncs back. A two-way integration that works without manual effort.
4. Smart triggers deliver the right activity at the right time
"With smart triggers we make sure we get activities and reminders at the right time instead of spending time chasing people at the wrong time."
K3's contracts require different activities at different stages - signing, activation, renewal. With automation in Upsales, the right activity surfaces for the right person at the right time.
5. An intuitive interface that reduces the need for training
"Usually it's enough to just open the CRM and a customer card and you start finding your way from the very beginning. It reduces the need for training and ongoing education."
When new team members join, minimal training is needed. The interface is self-explanatory, saving time and getting the team up and running quickly.
6. A complete platform for Nordic B2B sales
"If you're a company selling to a Nordic market, I find it hard to see that there's a better product. You get the company data, sales features, marketing features and everything you need."
Upsales gives K3 everything in one platform: company data, marketing, sales and customer data. That means they can focus on their customers instead of administering their own systems.