Upsales CRM helps companies generate more leads, drive an effective sales process, and unlock upselling opportunities from existing clients.
We use Upsales throughout our entire sales cycle, from prospecting to marketing communication. And as a SaaS company, it’s valuable to measure all our KPIs; ARR growth, MRR growth, and customer growth through Upsales.
Obviously, the most important thing with CRM is user-friendliness. Also, Upsales brings the Marketing department closer to the Sales department, we work in the same system, tightly connected.
Upsales has enabled us to lead the sales team in the right direction. Our sales managers and I work daily in Upsales to plan, track, and analyze potential deviations versus our targeted KPIs. We are now expanding the scope to include the subscription module, which will be a welcomed contribution to grow our customers better.