Chargenode | Customer case

About Chargenode

Chargenode is a CPO (Charge Point Operator) that supplies and installs charging points for businesses and organisations. They run the charging stations and also offer a payment solution that handles the entire payment flow for their customers.

How Upsales helps Chargenode grow faster

Chargenode has built Upsales into the heart of its sales process. Here are some of the ways the platform has contributed to their success:

1: A tailored sales process and an automated data flow

"We set up Upsales early on and got good support in adapting the sales process to our business, which has made it a valuable tool for us."

Chargenode uses Upsales to create contracts automatically and integrate data with other systems, which simplifies administration. The goal is that every piece of information only needs to be entered once and then flows through the whole system – saving time and ensuring data quality.

2: Efficient customer data management and lower risk with credit checks

"The company registration number is our most important identifier in Upsales, which makes it easy to fetch customer details and run credit checks."

For Chargenode it is essential to link every customer to its company registration number, which gives consistent and accurate handling of customer data.

Chargenode also runs credit checks on its customer base through Upsales to reduce risk, which creates security in the business process. It lets them follow each customer through the entire customer journey and keep track of all the information they need.

3: Dashboards and reports for data-driven sales

"With Upsales we can quickly spot shifts in trends and keep track of every step of the customer journey."

Upsales lets Chargenode build dashboards and reports that give insight into both the business as a whole and the sales process. This helps them analyse data in real time, spot potential, risks and trends early, and act proactively on changes in customer behaviour.

4: A platform that saves time and enables scalable growth

"It's hard to put a number on how much time we save, but it would have been impossible to handle this manually."

Chargenode manages a large number of customers and users at the same time. With Upsales they can keep all customer data in order and work more efficiently. That frees them to focus on growth and to develop their processes as the business grows.

A reliable partner for growth companies

"I would recommend Upsales to companies in a growth phase that need a partner who can adapt processes and systems to their needs."

Chargenode sees Upsales as an important partner on its growth journey and values the support and advice the platform provides. This makes it easier for them to handle the growing complexity of their business as the company grows.