When Customer Success team up with Sales
As 2020 is coming to an end, many of us face a more challenging and uncertain market, resulting in longer sales cycles, delayed and missed deals. How do we, under these circumstances, turn it around and find growth? How can we lower the barriers to buy? How do we reduce uncertainty and boost trust? In our upcoming webinar, we will talk about combining Customer Success and Sales into what we call Value First Sales.
During this upcoming webinar, Startdeliver and Upsales will share practical advice on how to use customer success at an early stage of the sales process. We will share examples of how to provide value to the customer before purchase and proven methods for a Land and Expand strategy.
Some of the agenda topics we will cover:
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